Building a Better Health Service

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Health Service Excellence Awards 2017


Over 300 projects from all over the country entered the 2017 Health Service Excellence Awards, which are open to all staff working in the publicly funded health system. 11 innovative projects got through to the final shortlist after a rigorous selection process. These projects highlight how so many HSE staff are working to deliver better services with easier access and higher quality care for patients. The overall winners were announced at an awards ceremony at Farmleigh in Dublin’s Phoenix Park this evening, Thursday 14th December.

  • The Overall Award went to ‘Innovative Support Co-ordination for Older Persons’. This is a joint project between Alone and the HSE which aims to keep older people living well at home for as long as possible. By co-ordinating and organising services for older people who might need some extra support to continue living at home or some practical help to return home from hospital, the two agencies have, to date, supported 489 older people in Dublin North city and county.

  • The Popular Choice Award was presented to The Galway Blood and Tissue Establishment (GBTE) at Galway University Hospital, which has dedicated years of service to obtaining the Good Manufacturing Practice license to produce autologous and allogeneic serum eye drops. Galway University Hospital is the only hospital in Ireland licensed to produce Serum Eye drops, which are a serum-derived product used to treat a range of ocular surface disorders. There are many patients throughout the country whose lives have been drastically improved thanks to this treatment, without this service patients would have to avail of this service abroad.

  • The HR Special Award went to ‘Bronntanas’. HSE and Tusla support parents in Mayo who are experiencing difficulties at Christmas by providing a gift for them to give to their children on Christmas morning. Volunteers from around the county purchase a small Christmas gift for a specific child whose parents are unable to do so. Every year there is more demand for gifts. Last year the scheme provided over 350 gifts for children in Mayo.

The Excellence Awards enable the HSE to identify new and creative service developments that can be shared and implemented, as appropriate, in different parts of our health system. The Programme for Health Service Improvement is now planning to work with a number of the project teams to support the innovative work they do.

The full list of award winners is as follows:

Overall Winner Award –  Support Co-ordination for Older Persons, HSE National Social Care Division/CHO 9 and ALONE voluntary organisation.

Popular Choice Award - Serum Eye Drop Programme in Galway Blood and Tissue Establishment (GBTE), University College Hospital, Galway.

Team Project Award - Serum Eye Drop Programme in Galway Blood and Tissue Establishment (GBTE), University College Hospital, Galway.

National HR Award - Bronntanas Project, Co Mayo managed by Tusla staff in Co Mayo in collaboration with HSE and Mayo Co. Council staff

Improving Our Children’s Health Award - Influenza Vaccination Campaign 2016/2017 at Temple Street Children’s University Hospital, Dublin

Supporting A Healthy Community Award - Frail Intervention Therapy (FIT) Team, Beaumont Hospital

Improving Patient Experience Award - Promoting Food First model and managing Hospital Clinical Nutrition products, St Mary's Hospital, Phoenix Park, Dublin

Best Integration Award - Development and Introduction of an Acute Diabetic Foot Pathway: A Multidisciplinary Approach St Vincent’s University Hospital, Elm Park, Dublin

Improving Efficiency and Value in Health Care Award - Advancing the Role of the Pharmacy Technician and Delivering Better Value for Money on Hospital Drug Spend, Connolly Hospital, Blanchardstown

Excellence in Quality Care Award - Development of a Nurse Led PICC Line Insertion Service for Haematology and Oncology Patients, University Hospital Waterford Hospital

Innovation in Service Delivery Award - Nurse Led Asymptomatic Screening Clinic, Gay Men’s Health Service (GMHS), Baggot Street Hospital, Dublin

Championing Diversity, Equality and Inclusion Award - Siobhan O’Dea, Gay Men’s Health Service, Baggot Street Hospital, Dublin..

Excellence in Patient Flow Management Award - Trauma Assessment Clinic, Midlands Regional Hospital, Tullamore