Incident Management

Incident Management and Investigation PPPGs:

HSE Incident Management Framework | Guidance | Stories 2018

HSE Guideline for System Analysis Investigation of Incidents, Rev 3, August 2016:

HSE Systems Analysis Investigation Guidelines Part 1 and Part 2

HSE Systems Analysis Investigation Guidelines Part 3

Supporting Tools:


For Further Supporting Tools and Documents please click here

Look Back Review Process Guideline :

Lookback Review Guideline Final Dec 2015

Related Documents:

SRE Guidance January 2015 v1

SRE Summary list as of 26th January 2015   

National Incident Management System (NIMS)  

The National Incident Management System (NIMS) is a core enabling system to improve patient and service user safety with more than 110,000 incidents report annually. For further information please click here

Please see below the National Incident Management System Reporting forms.  


 NIRF 02 Crash Collision

NIRF 03 Property

NIRF 04 Complaint/Dangerous Occurrence

Should you require any assistance contact NIMS helpdesk at 01 2384240 or

National Incident Management System Training

The State Claims Agency provide report generation training on the National Incident Management System (NIMS). It is recommended that all users of NIMS avail of this training, which will provide them with the necessary skills to access information from the system and enable them to examine trends in incidents within their area.

Places are limited and will be allocated on a first come first served basis. To ensure that the right staff are targeted for the training, only those who are active users of the system may attend.

HSE staff wishing to attend can contact  and the State Claims Agency will notify attendees directly thereafter.